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Sharief S

1 reviews | Active since Dec 2021

09 Jan 2022, 11:27

Not happy the way my claims was handled

Hi it's Sharief the reason I gave you 2 stars and rated you 4 is because when I needed you most and it was my 1st him hospilized some of my claims was rejected and I had to get the Dr to write motivation letter still never got response you only responded when I went on to Hello Peter if II did not I would be in mayor debt now so please relook at your process

Regards Sharief

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 Jan 2022, 08:36
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 Jan 2022, 14:19
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Family