lK
lucille K

1 reviews | Active since Dec 2014

03 Mar 2021, 08:18

Non payment for Lancet Lab

Fedhealth refuse to pay Lancet for specimens from surgery. Received authorisation from Fedhealth but they refuse to pay for ICD10 codes claimed from Lancet. I have been battling to get Lancet paid. I am blacklisted for non payment from Fedhealth.

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply03 Mar 2021, 08:32
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 

Best Wishes

Fedhealth

lK
lucille K's update03 Mar 2021, 08:37
Reviewer Update
I have been in contact with consultants. They keep passing the buck. Saying Lancet gave wrong ICD10 Code. Than they didnt receive ICD10 codes. My phone bill is a mess. Could have just paid Lancet with monet trying to sort this out with Fedhealth consultants.
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 Mar 2021, 11:45
Official
Dear Member, a consultant has tried contacting you and was unsuccessful, however an email has been sent to you. 

Best Wishes

Fedhealth