AM
Ashley M

1 reviews | Active since Feb 2021

14 Feb 2021, 17:00

Non compliant with Fais requirement iro TCF -

Run run as fast as you can away from this medical scheme No compliance with TCF - I have tried unsuccessfully for the pat 1,5 week to get assistance. Nothing. No follow up. They blocked me from Twitter - which says all you need to know about their transparency. Deeply in regret of the hundreds of thousands I have spent with these ****** over the past decades.

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply15 Feb 2021, 13:50
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 

Best Wishes

Fedhealth


AM
Ashley M's update16 Feb 2021, 13:29
Reviewer Update
I have still had no response to me trying to get hold of anyone that works at your Company. I was assured that my issue had been escalated and someone would be in touch with me, but still nothing. Why are you creating barriers to access.
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply17 Feb 2021, 15:39
Official
A consultant has been in contact with you and detailed feedback has been provided.

Best Wishes

Fedhealth