No upgrade allowed yet the Elect option hospital list is different to what I was given!!!!!!!!!!!

Item: Fedhealth Medical Scheme
Rating: 1
Author: Johnine B

No upgrade allowed yet the Elect option hospital list is different to what I was given!!!!!!!!!!! The list that I was given is totally different now, there is actually no hospital near me on that list but when I ask to go back to my normal Fedhealth 2 then it is rejected, I dont understand. Your Elect option is a load of nonsense. I have no choice but to take my business else where. I have been with you for many years and this is the treatment!

Helpful (0)

Replies (2)

Fedhealth Medical Scheme's replyOfficial

26 May 2022, 08:45

Dear Member,

Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.

Best Wishes
Fedhealth

Fedhealth Medical Scheme's reply26 May 2022, 08:45

Official

Johnine B's updateReviewer Update

31 May 2022, 15:26

Still no answers, someone called and said they would call back but nothing. The service is terrible!

Johnine B's update31 May 2022, 15:26

Reviewer Update

Still no answers, someone called and said they would call back but nothing. The service is terrible!