tT
tiangphillips T
1 reviews | Active since Oct 2016
28 Feb 2022, 12:20
no sense of urgency for clients
0 sense of urgency with its clients. The fact that we are still waiting for a call back after 3 hours of waiting is rather concerning. we are seeking counselling assistance and I am told that the system is down and they will call me when they are up and running.
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Fedhealth Medical Scheme's replyOfficial
28 Feb 2022, 12:50Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply28 Feb 2022, 12:50
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth