SJ
Simon J

1 reviews | Active since Sept 2012

30 Sept 2015, 08:22

No Response to Identifying Network Specialists

There is no reference to Specialists on the Fedhealth designated network specialists on their website.<br> When you send an email requesting you receive confirmation of receipt, but no response from Fedhealth. Fedhealth needs to provide MUCH better information on DSPs for prescribed minimum benefits. My mother is in agony and needs specialist care from a DSP and I don't receive feedback.<br> <br> 250915QGHS0P

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply30 Sept 2015, 09:32
Official
Hello simonwjust,

Thank you so much for taking the time to let us know that you are unhappy with the service you have received. Please allow us some time to investigate and a consultant will be in touch.

Kind Regards
The Fedhealth Online Team