HR
Hettie R
1 reviews | Active since Feb 2010
19 Feb 2016, 14:13
NO RESPONSE
I don't get any feedback. After the lady only needed to talk with her Team Leader and she will phone me back. Still no call / sms. My doctor send the document on the 11th of November 2015. I resend it on 17th of February 2016. So either the emails are not acknowledge and / or being ignored.
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Fedhealth Medical Scheme's replyOfficial
22 Feb 2016, 16:46Hello Hettie Rit,
Dear Fedhealth family member, we appreciate your feedback and are sorry to hear that you had an unpleasant experience. Please note that we will do everything in our power to get to the bottom of this and get in touch with you. Your membership experience matters to us.
Kind Regards
The Fedhealth Online Team
Dear Fedhealth family member, we appreciate your feedback and are sorry to hear that you had an unpleasant experience. Please note that we will do everything in our power to get to the bottom of this and get in touch with you. Your membership experience matters to us.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply22 Feb 2016, 16:46
Official
Hello Hettie Rit,
Dear Fedhealth family member, we appreciate your feedback and are sorry to hear that you had an unpleasant experience. Please note that we will do everything in our power to get to the bottom of this and get in touch with you. Your membership experience matters to us.
Kind Regards
The Fedhealth Online Team
Dear Fedhealth family member, we appreciate your feedback and are sorry to hear that you had an unpleasant experience. Please note that we will do everything in our power to get to the bottom of this and get in touch with you. Your membership experience matters to us.
Kind Regards
The Fedhealth Online Team