RC
Riaan C

1 reviews | Active since Mar 2009

20 Nov 2015, 11:50

No response!!!!

My mother in law is a member of Fedhealth. She recently had a claim rejected.<br> <br> I have requested Fedhealth on numerous occasions to call her back to discuss the issue but with no success.<br> <br> I am just wondering why this medical aid becomes lethargic when they have to assist members but they are super diligent in deducting their monthly contributions?<br> <br> If I do not get a response I will refer the matter to the office of the MD of Fedhealth.

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply20 Nov 2015, 12:02
Official
Hello rdc,

Dear Fedhealth family member, thanks so much for bringing this matter to our attention. It's important to us that you feel like a valued member of our family, and as such we will do our best to resolve this issue with you.

Kind Regards
The Fedhealth Online Team