MP
Marlene P
1 reviews | Active since Feb 2014
02 Sept 2015, 14:00
NO RESPONSE
I have been sending email and making phone calls since June this year and still no response!! I am querying a doctors unpaid bill, I don't get any answers as to why they are not paying the bill, in fact I just don't get any answers point blank!
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Replies (1)
Fedhealth Medical Scheme's replyOfficial
02 Sept 2015, 14:06Hello Karmais,
Thank you for your message - we are so sorry to hear about your bad customer service experience. Please allow us to investigate the matter in more detail and we will get in touch as soon as we have some news.
Kind Regards
The Fedhealth Online Team
Thank you for your message - we are so sorry to hear about your bad customer service experience. Please allow us to investigate the matter in more detail and we will get in touch as soon as we have some news.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply02 Sept 2015, 14:06
Official
Hello Karmais,
Thank you for your message - we are so sorry to hear about your bad customer service experience. Please allow us to investigate the matter in more detail and we will get in touch as soon as we have some news.
Kind Regards
The Fedhealth Online Team
Thank you for your message - we are so sorry to hear about your bad customer service experience. Please allow us to investigate the matter in more detail and we will get in touch as soon as we have some news.
Kind Regards
The Fedhealth Online Team