JL
Johan L

1 reviews | Active since Nov 2014

27 Jul 2019, 12:13

No Response

Simple "option change" is to much for fedhealth *********** staff. All I get is useless reference numbers.

0
Replies (8)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply29 Jul 2019, 06:54
Official
Thank you so much for your review we will be in touch shortly. 
Kind Regards
 The Fedhealth Family
JL
Johan L's update29 Jul 2019, 14:10
Reviewer Update
Need to CHANGE membership option, as requested for the last 2 weeks. This is a upgrade but Fedhealth is not interested. Action is needed, not "we will be in touch shortly". If I want to be "in touch" with useless staff would have phoned for a useless chat.
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply29 Jul 2019, 15:25
Official
A consultant has tried contacting you and was unsuccessful, however an email has been sent to you 
JL
Johan L's update29 Jul 2019, 19:08
Reviewer Update
Need to change membership. No need contact me. Either change or terminate membership. NO NEED to contact me. If you do not understand ask somebody. Tired of repeating my selves.
JL
Johan L's update29 Jul 2019, 19:09
Reviewer Update
Must I draw you a picture ?
JL
Johan L's update30 Jul 2019, 12:31
Reviewer Update
Lots of promises and it is the systems fault why simple upgrade cannot be done.
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply06 Aug 2019, 14:39
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards The Fedhealth Family
JL
Johan L's update06 Aug 2019, 21:45
Reviewer Update
Change in membership option IS NOT reflecting online. Let me guess, "it is the system" fault.