SV
Susan V

1 reviews | Active since Oct 2021

20 Jan 2022, 11:43

No respoinse from Fedhealth customer service

I have sent numerous emails to *** with NO resPonse. This is getting quite ridiculous as I need urgent assistance. Can someone urgently call me or email me. THIS IS URGENT PLEASE.

0
Replies (5)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply20 Jan 2022, 11:48
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth

 
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply20 Jan 2022, 12:16
Official
Dear Fedhealth Member,

Kindly note, the social media team is currently trying to reach you.

Regards,

SV
Susan V's update20 Jan 2022, 12:27
Reviewer Update
I am not avaialbe on mobile until 13h30. Please call after that or email urgently.
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply20 Jan 2022, 14:19
Official
A consultant has tried contacting you and was unsuccessful, however an email has been sent to you.
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply24 Jan 2022, 10:23
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Family