MM
Michelle M
1 reviews | Active since May 2020
10 Dec 2020, 00:20
No payment
In January my hubby was in lots of pain and almost lost his live we took him to hospital the dr did lots of test 1 was to look in his stomach they found out it was bleeding ulcer we know how dangerous that is as he lost his father to the some condition. Months later we received an bill for R6000 for the test the medical aid didn't pay the bill we called numerous times but still no payment was made we requested that management phone us we are still waiting it's almost a year later can someone please contact me on ***.
Helpful (0)
Replies (4)0
Replies (4)
Fedhealth Medical Scheme's replyOfficial
13 Jan 2021, 13:39Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply13 Jan 2021, 13:39
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
13 Jan 2021, 14:03A consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply13 Jan 2021, 14:03
Official
A consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
MM
Michelle M's updateReviewer Update
14 Jan 2021, 09:32Your agent didn't give any decent feedback first he said it was a admission fees them a copayment and it is neither the medical aid didn't pay a cent toward the scope and it was an life threatening procedure. I still don't know why you didn't pay this bill
MM
Michelle M's update14 Jan 2021, 09:32
Reviewer Update
Your agent didn't give any decent feedback first he said it was a admission fees them a copayment and it is neither the medical aid didn't pay a cent toward the scope and it was an life threatening procedure. I still don't know why you didn't pay this bill
MM
Michelle M's updateReviewer Update
18 Jan 2021, 11:09The customer service from fedhealth is extremely bad I wrote an review on 10 dec 2020 and only got feedback an months later with still no clear answers I hope I will not wait an another month for a reply from fedhealth.
MM
Michelle M's update18 Jan 2021, 11:09
Reviewer Update
The customer service from fedhealth is extremely bad I wrote an review on 10 dec 2020 and only got feedback an months later with still no clear answers I hope I will not wait an another month for a reply from fedhealth.