No feedback - poor level of service

<p>I joined up with Fedhealth and become a member effective 01 November 2016. About 2 weeks ago I called in to query having my second son loaded as an additional member - I completed the application form for an additional dependant and sent it back. To date I have not received any feedback whatsoever in this regard, keeping in mind and he has resigned from his fathers medical aid and as of 01 December will not be covered under medical aid anywhere. If this is the pathetic service I can look forward to, I would rather cancel my membership and become a member of a different medical aid. Its of no benefit even though your premiums are affordable that your service is so terrible.</p>