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correen L

1 reviews | Active since Mar 2013

30 Oct 2015, 15:42

NO FEEDBACk

Good day.i cancelled my medical aid to move to fed-health. I submitted all my papers a month ago to be a active member on the 1st of November. On the 25th i called and nobody could find my stuff, they told me to resend it and they will get back to me. I did resend it ,and still don't have any answers. We are not even members yet and need to struggle like this. The 1st is on Sunday. i would really like to know what the HELL is going on. thank you

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply02 Nov 2015, 13:30
Official
Hello correen6168,

Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.