AJ
Aradhna J

1 reviews | Active since Mar 2009

11 Sept 2015, 14:27

No customer service

After receiving NO support from the scheme when I was on unpaid maternity leave. The scheme kicked me and left me with an amount owing by me. I paid the money immediately when my salary was paid into my account and believe it or not, I received another text message demanding, not asking, demanding the money.<br> <br> I am horrified and disgusted by the service I have received from the scheme.<br> <br> Service and compassion in this country is no existent!!!

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply14 Sept 2015, 10:20
Official
Hello anon2,

Thank you so much for taking the time to send us your our feedback. We are terribly sorry to hear about this. Please allow us some time to look into your query and we will get a consultant to contact you as soon as we have a result.

Kind Regards
The Fedhealth Online Team