Hellopeter
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FR
Frans R

1 reviews | Active since Jul 2011

26 Feb 2019, 08:25

NO CLAIM

I sent through a claim of R 1100 from Dr Suleman i'm still waiting i even received an email from Fedhealth stating the statement with the necessary information has been received by Fedhealth up to date nothing has been done all that i get is electronic replies stating a consultant has been in contact NOW THATS WHAT I CALL CUSTOMER SERVICE

0
Replies (9)
FR
Frans R's update26 Feb 2019, 08:27
Reviewer Update
Thank you for your e-mail. Query *** We received statement from Dr Suleman and the proof of payment R1100.00 ,query is referred to the relevant department under reference number 230219Q8HB0W. Kindly update your personal details on a regular basis, to ensure that you receive the latest updates from Fedhealth. Should you require any further assistance, please contact the Fedhealth family on ***or ********** Best Wishes Nthabiseng Motlhabane
FR
Frans R's update26 Feb 2019, 08:28
Reviewer Update
Fedhealth policy Don't pay Any claim
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply26 Feb 2019, 09:05
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply28 Feb 2019, 12:06
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards The Fedhealth Online Team
FR
Frans R's update28 Feb 2019, 12:32
Reviewer Update
Or maybe Fedhealth is going bankrupt thats why no claim can be paid
FR
Frans R's update28 Feb 2019, 12:33
Reviewer Update
Dodging answers by sending electronic replies
FR
Frans R's update01 Mar 2019, 10:45
Reviewer Update
Received a claims processing complete email but my question remains unanswered when will the claim be refunded ?
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply04 Mar 2019, 11:44
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply06 Mar 2019, 14:16
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards The Fedhealth Online Team