DR
Dudley R

1 reviews | Active since Jul 2011

28 Apr 2021, 15:17

No bang for our bucks

We left Fedhealth because of the paltry monthly savings account offering. In January 2021, of our monthly subscription of R4 780 a paltry amount of R46 went into a monthly saving account. The savings account allocated to my wife and I equated to 0.0096 of our monthly subscription. Methinks, to get your head around that, it requires a re-read. I never asked but always wondered what on earth "inspired" this R46.00 monthly savings amount to even be allocated since it just added insult to injury to us as members. On our new medical aid scheme - the monthly subscription amount is pretty par - but the monthly savings account allocated to us is R913p.m. which represents 19% of our monthly subscription. The vast contrast left us with the impression that to Fedhealth we were a money source, at our new medical aid we are being treated as valued "customers" For obvious reasons, we prefer that association. My recommendation is that you appoint - like we did - a professional medical aid broker who will investigate all your medical aid options. Medical aid costs are increasing exponentially and it is important to be on one that represents, relatively speaking, at least some "bangs for your bucks." Fedhealth did not do this for us.

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Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply28 Apr 2021, 15:37
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 

Best Wishes

Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply29 Apr 2021, 11:25
Official
Dear Fedhealth Member,

Kindly note, the social media team is currently trying to reach you.
Regards,


Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply30 Apr 2021, 09:44
Official
A consultant has tried contacting you and was unsuccessful.