MM
Mollale M

1 reviews | Active since Apr 2015

09 Jan 2019, 12:06

NO ANSWER HELPDESK

I am having a very hard time having someone asssit me with releasing medivault and i need the transaction done ASAP for my antenatal appointment im not impressed been dealing with it since last week, helpdesk number rings and rings no answer

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply09 Jan 2019, 12:32
Official
Dear Fedhealth Member,
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Please forward us your HelloPeter message to *** for urgent resolution. Best Wishes,
Fedhealth Family.  
MM
Mollale M's update09 Jan 2019, 16:08
Reviewer Update
Thank you to Antoinette Walaza for getting back to me regarding my query, you need more client service consultants like her I have also received a confirmation email that my medivault has been released
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply25 Jan 2019, 10:04
Official
A consultant has been in contact with you and detailed feedback has been provided. 
Kind Regards 
The Fedhealth Family