No accountability when Fedhealth email you ******* answers. .

Item: Fedhealth Medical Scheme
Rating: 1
Author: Marisa B

When you deal with a call centre agent and they reply via email they suddenly sign off with 'Best wishes, Fedhealth customer services'

So if they give you ******* service and stupid replies: there is no accountability.

Helpful (0)

Replies (1)

Fedhealth Medical Scheme's replyOfficial

30 Apr 2024, 16:15

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth

Fedhealth Medical Scheme's reply30 Apr 2024, 16:15

Official

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth