NEW MEMBERSHIP AT FEDHEALTH WITH POOR SERVICE

Joined Fedhealth this year and was not informed that i am on a waiting period. Go to dr only to be informed that i am on a waiting period, call the call unhelpful call centre that keeps me holding for 20 min on one call, to be informed i have broken cover , even though i have submitted all my documentation clearing the 13 years cover that is required. My broker at PSG also advised that FEDHEALTH has poor service.