MT
Mandie T

1 reviews | Active since Sept 2018

01 Aug 2022, 16:25

MRI authorisation needed asap.

I drove 500 km to get a post op MRI scan on my daughter now fedhealth system are down really and they tell me about a co payment the previous in hospital MRI i had a co payment then it was wiaved and then we had to ask for refunds from provider etc.

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply01 Aug 2022, 19:59
Official
Dear Mandie van Tonder,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00. One of our consultants will contact you in the morning to discuss your enquiry.

Best wishes,
Fedhealth