BC
Beverley C

1 reviews | Active since Mar 2009

30 Jan 2015, 10:21

MONEY IN SAVINGS GONE MISSING!!

I called yesterday Ref 290115Q62FWZ and have not heard a word and I am rather perturbed that R4400 has gone missing from my Savings!!!!! Reflects that I have used R5558.90!! My calculation up until 29 Jan is R1158.19 used, where has my R4400.71 disappeared to!! I have tried numerous times this morning to call but there is a problem with your telephone lines as it is not accepting the options you choose when prompted to do so. Please will someone give me a call URGENTLY and rectify this matter I am not happy at all and want it sorted as a matter of urgency please.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply30 Jan 2015, 11:30
Official
Hello cosie,

Thank you for taking the time to let us know that you are not entirely happy with the level of service you have received. We will do some investigating and a consultant will be in touch as soon as we have some news.

The Fedhealth Online Team