RH
Riaz H

1 reviews | Active since Feb 2012

07 Feb 2015, 19:11

misleading customers to make sales

In November I was contact by Jerome,<br> <br> Selling me this wonderful medical aid. Comparing my current medical aid and even offering me a rate less than my current insurance. The 1st of January my debit goes off on the agreed amount great. My word to my surprise this month's premium had an automatic 10% increase. When I call the call centre I get told it's my annual increase. ..Bul**** I only with this company for a month and they already billing me for annual increases. If this is not corrected and difference refunded kindly cancel my policy and refund me my money I'll go to a provider that ca service my needs.<br> <br> I have raised my conver on Wednesday last week 48 hours later I still waiting for feedback. <br> <br>

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply09 Feb 2015, 14:00
Official
Hello Reezo86,

Thank you so much for taking the time to let us know that you are less than happy with the service you have received. We will do some investigating and a consultant will be in touch as soon as we have a result.

Kind Regards
The Fedhealth Online Team