Membership JP Senekal ***

Not a good one at the moment. Claims have been submitted and received by Fedhealth but processing is just not happening. Everytime we call the CallCentre we get the same response - it is awaiting processing. We now sit with doctors phoning and threatening us with legal action. I queried this about 2 weeks ago if not more (not to mention the queries before that) and since then still nothing. It was all for in hospital on the following authorisation:

Auth No: ********** 753 Auth ID: ********** 3753 Ext Ref No: ********** 1

The following claims has reference: Dependant 03

Practice number ********** Claim number ********** 350 Claim number ********** 315 Claim number ********** 279

Practice number ********** Claim number ********** 329

Practice number ********** Claim number ********** 279