AH
Anro H
1 reviews | Active since Nov 2019
13 Dec 2021, 16:14
Medivault **** and incorrect debit orders
I have been debited the incorrect amount since the start of this plan. Now it seems impossible to cancel as they come up with excuses the whole time. Now this apparent "Medivault" funds which is MY money will also not be paid out to me. Lets see what the CMS has to say about this.
Helpful (0)
Replies (5)0
Replies (5)
Fedhealth Medical Scheme's replyOfficial
14 Dec 2021, 07:45Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply14 Dec 2021, 07:45
Official
Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
14 Dec 2021, 12:30Dear Fedhealth Member,
Kindly note, the social media team is currently trying to reach you.
Regards,
Fedhealth Medical Scheme's reply14 Dec 2021, 12:30
Official
Dear Fedhealth Member,
Kindly note, the social media team is currently trying to reach you.
Regards,
AH
Anro H's updateReviewer Update
15 Dec 2021, 16:39Let me tell you something. Getting a ****y consultant to phone me and debate the facts does not work for me. I will not entertain any further phone calls from you. Send me the relevant documents as discussed with your consultant as well as the call recordings. I will handle this matter accordingly with the relevant authority board. Don't debit my account any further.
AH
Anro H's update15 Dec 2021, 16:39
Reviewer Update
Let me tell you something. Getting a ****y consultant to phone me and debate the facts does not work for me. I will not entertain any further phone calls from you. Send me the relevant documents as discussed with your consultant as well as the call recordings. I will handle this matter accordingly with the relevant authority board. Don't debit my account any further.
Fedhealth Medical Scheme's replyOfficial
20 Dec 2021, 10:48A consultant has been in contact with you and detailed feedback has been provided.
Kind Regards
The Fedhealth Family
Fedhealth Medical Scheme's reply20 Dec 2021, 10:48
Official
A consultant has been in contact with you and detailed feedback has been provided.
Kind Regards
The Fedhealth Family
AH
Anro H's updateReviewer Update
20 Dec 2021, 11:02Glad you think so, still await the documents and recordings I requested.
AH
Anro H's update20 Dec 2021, 11:02
Reviewer Update
Glad you think so, still await the documents and recordings I requested.