CM
Cheryldene M
1 reviews | Active since Jun 2021
02 Jun 2021, 11:19
Medivault ****!
I'm on Month 6 of my battle with Fedhealth Medical Aid. You have been debiting my account unnecessarily, either blaming it on IT issues or just not replying to my query. I feel as though I am in an extremely vulnerable position, since you have access to my account and are able to do as you please without reason or explanations. The medivault system which I once believed to be a sound and pragmatic system is now beginning to look like a ****!
Helpful (0)
Replies (2)0
Replies (2)
Fedhealth Medical Scheme's replyOfficial
02 Jun 2021, 11:32Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply02 Jun 2021, 11:32
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
15 Jun 2021, 14:26Dear Member, a consultant has tried contacting you and was unsuccessful, however an email has been sent to you. Best Wishes
Fedhealth
Fedhealth
Fedhealth Medical Scheme's reply15 Jun 2021, 14:26
Official
Dear Member, a consultant has tried contacting you and was unsuccessful, however an email has been sent to you. Best Wishes
Fedhealth
Fedhealth