Medivault savings are utilized for in-hospital claims

On the 8th of August 2021 I was admitted to Unitas Hospital up until the 20th of August. My issue is that i picked up that some of the claims were settled from my Medivault savings and not from the in-hospital benefit. And i always had to contact them to query that's when i was told that Authorization for hospitalization was not yet updated. Got hold of the hospital case manager who then said it will be updated. My problem is that I now have to query each claim for Fedhealth to settle from hospital instead of savings. Isn't there a consultant who has to check each and every claim that it is settled from hospital benefit for the duration of my stay and not from savings, instead of me querying each and every claim? Because now my Medivault savings is utilised and I'm unable to pin point each and every claim.