1 reviews | Active since Jul 2011
MEDICINE CARD MISSING MEDICATION
<p> I received a letter from Fedhealth stating my urbanol cannot be put on chronic thats fine but the medicine card i reveived is incorrect missing info medication Its Epilim 300mg and Epilim 500mg Limictin 200mg Please CORRECT THIS IF NOT EPILIM THEM THE GENERIC EPILIZINE IM NOT MAKING A 40% CO PAIMENT</p> <p> </p> <p>FEDHEALTH MEDICAL SCHEME ( ********** 1445) Medicine App Number FDH ********** 426</p> <p>We have received and processed your medicine request. The purpose of this letter and its attachments is to help</p> <p>you better understand your chronic benefits and the Fedhealth rules relating to these benefits. It is therefore</p> <p>important that you carefully read all the information provided.</p> <p>Chronic Medicine Benefit Limit: Your option provides you with an unlimited chronic medicine benefit for the 25</p> <p>Prescribed Minimum Benefits (PMB) chronic conditions, subject to the DSP and the formulary as described below.</p> <p>Medicine Access Card (MAC): The attached MAC lists the chronic conditions, medicines and specialised drugs</p> <p>that are approved and will be paid from your benefits. Please remember that you must present your MAC to your</p> <p>pharmacist with the matching prescription from your doctor.</p> <p>Formulary: This is a list of medicine, for your chronic condition, which has been approved by Fedhealth for</p> <p>funding. If you use a medicine which is not on this list (Formulary) you will have to make a co-payment of 40%</p> <p>which you cannot claim back. There are always alternative medicines on the list, which will not attract a</p> <p>co-payment. Ask your doctor to prescribe or dispense a medicine on the approved list (Formulary). You can view</p> <p>the Formulary by logging in on the Fedhealth website.</p> <p>Medicine Price List (MPL): Fedhealth applies an MPL of reference prices to your medicine. Choosing a medicine</p> <p>with a higher price than the MPL reference price, will mean that you will have to pay the difference between the</p> <p>cost of the chosen medicine and the reference price. There will always be medicines available at or below the</p> <p>reference price. Ask your doctor or pharmacist to give you an alternative which will not attract a co-payment. You</p> <p>can view the MPL on the Fedhealth website.</p> <p>Disease Authorisations: When you apply for chronic medicine, you are approved for treatment of your chronic</p> <p>condition and will have access to a list of pre-approved medicine, referred to as a basket. The pre-approved</p> <p>medicine in this basket is still subject to MPL and out of formulary co-payments. You can view the baskets on the</p> <p>Fedhealth website by logging into the member zone. If you need to change or add a new medicine for your</p> <p>condition, you can do this quickly and easily at your pharmacy with your new prescription. Not all conditions are</p> <p>managed this way and you will need to contact the scheme to update medicine telephonically or online if:</p> <p>• your medicine is not in the basket; or</p> <p>• you are diagnosed with a new chronic condition; or</p> <p>• you need a quantity or dosage of a medicine that is more than the quantity listed in the basket.</p> <p> </p> <p>Payment of the treatment below is subject to available benefits and will be rejected once limits have been exceeded (if applicable).</p> <p>Presentation of this card does not guarantee that the bearer of this card is a valid Beneficiary of the medical scheme.</p> <p>Scheme: FEDHEALTH MEDICAL SCHEME</p> <p>Med Aid No: ********** 1445 Beneficiary Code: 01</p> <p>Member: ANNA C M ROODT</p> <p>Beneficiary: FRANS D ROODT</p> <p>Application</p> <p>Number:</p> <p>FDH ********** 426</p> <p>*** Disease Authorisation: Disease Basket available</p> <p>+ OF drug: co-payment will always apply</p> <p>PMB drug: payment will continue above limits</p> <p>PMB condition: payment may continue above limits</p> <p>X Reference Pricing drug: co-payment may apply</p> <p>Approved Medicine or Condition From To Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec</p> <p>PMB Epilepsy Mar 2016 Ongoing *** *** *** *** *** *** *** *** *** ***</p> <p>X PMB + Lamictin 200mg Mar 2016 Ongoing ******60 </p>
Do i have to pay a 40% co payment on both the Epilim and Epilizine as i would prefer the original Epilim
Do i have to pay a 40% co payment on both the Epilim and Epilizine as i would prefer the original Epilim
We believe a consultant has been in touch to address your concerns. We trust you are happy with the result.
Kind Regards
The Fedhealth Online
We believe a consultant has been in touch to address your concerns. We trust you are happy with the result.
Kind Regards
The Fedhealth Online
No i'm not no one has gotten back to me since
No i'm not no one has gotten back to me since
I again rreceived exactly the same answer from Fedhealth as stated in my first post in this complaint only the Epitec/ Limictin is listed on my Card where is the Epilizine or Epilim 300mg and 500mg or do i have to pay 40% of the claim all of a sudden ?
I again rreceived exactly the same answer from Fedhealth as stated in my first post in this complaint only the Epitec/ Limictin is listed on my Card where is the Epilizine or Epilim 300mg and 500mg or do i have to pay 40% of the claim all of a sudden ?
MY PROBLEM STILL HAVEN'T BEEN SOLVED THE EPILIZINE ON MY CHRONIC MEDICATION IS NO LONGER AVAILABLE MY DR SUGGESTED NAVALPRO ON WHICH THERE IS NO CO PAYMENT I'M NOT MAKING ANY 40% CO PAYMENT THEN THERE IS NO USE IN HAVING A MEDICAL AID
MY PROBLEM STILL HAVEN'T BEEN SOLVED THE EPILIZINE ON MY CHRONIC MEDICATION IS NO LONGER AVAILABLE MY DR SUGGESTED NAVALPRO ON WHICH THERE IS NO CO PAYMENT I'M NOT MAKING ANY 40% CO PAYMENT THEN THERE IS NO USE IN HAVING A MEDICAL AID
Answer from CMS Mrs Begeman
Dear Mr. Roodt,
Kindly note in response to your query below, the scheme responded as follows:
· On the account the Scheme received on 24 March 2017, from Dr Manoussakis (a non Fedhealth specialist partner) amounting to R1, 700 for services rendered on 23 March 2017, this account was rejected as the member had no savings available. The service provider charged for the following procedure codes:
Ø 0192 - New and established patient: Consultation/visit
Ø 2711- Electro-encephalography
Ø 2712- Electro-encephalography
· Upon receipt of the CMS complaint the Scheme found that he above procedure codes forms part of the member’s treatment plan. Please refer to the attachment for the member’s detailed treatment plan.
· The Scheme has reversed and reprocessed the above account. The Scheme will pay an amount of R1,019.80 to the member by 18 May 2017.
· The short payment of 680.20 was due to the account being paid up to the Scheme rate.
Trust that this clarifies your query below.
Kind regards,
Answer from CMS Mrs Begeman
Dear Mr. Roodt,
Kindly note in response to your query below, the scheme responded as follows:
· On the account the Scheme received on 24 March 2017, from Dr Manoussakis (a non Fedhealth specialist partner) amounting to R1, 700 for services rendered on 23 March 2017, this account was rejected as the member had no savings available. The service provider charged for the following procedure codes:
Ø 0192 - New and established patient: Consultation/visit
Ø 2711- Electro-encephalography
Ø 2712- Electro-encephalography
· Upon receipt of the CMS complaint the Scheme found that he above procedure codes forms part of the member’s treatment plan. Please refer to the attachment for the member’s detailed treatment plan.
· The Scheme has reversed and reprocessed the above account. The Scheme will pay an amount of R1,019.80 to the member by 18 May 2017.
· The short payment of 680.20 was due to the account being paid up to the Scheme rate.
Trust that this clarifies your query below.
Kind regards,
