fB
farhaan B

1 reviews | Active since Feb 2014

10 Mar 2023, 16:11

MEDICATION STILL BEING DENIED.

THE SCHEME STILL REFUSES TO FUND CRUCIAL IRON MEDICATION. THE RESPONSE TIME AND THE APPEAL REVIEW PROCESS IS SO LONG WHEN YOU CALL THE CALL CENTRE YOU NEVER GET AN ANSWER THE SCHEME IS LOSEING CRITICAL CUSTOMER SERVICE TALENTS. WHY IS PMB BEING DECLINED.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply13 Mar 2023, 08:41
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience. We are still awaiting feedback on your previous request from our Hospital Benefit Management team. Feedback will be provided as soon as possible. 
 
Best Wishes
Fedhealth