ML
Maura L

1 reviews | Active since Nov 2023

19 Jun 2025, 17:42

Medical insurance Fed Health!!!!!

I would be Very weary with this medical scheme. I had to have a hospital procedure which they claimed was cosmetic…. So not !! It’s relatively new in RSA but has had been around for at least 10 yrs in Europe. My doctor has done 20 successful procedures this year alone. I’m the only one on Fed health. They were totally impossible and actually **** to me . They’re liked trained parrots on a call center. It was an extremely expensive experience and no cooperation whatsoever with my broker . She’s not a broker for any particular Medical Aid …. Works with them all. She herself has said that it’s impossible and exhausting dealing with them. Beware!

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply20 Jun 2025, 08:20
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth