TB
Thuso B

1 reviews | Active since Sept 2017

12 Apr 2021, 17:19

Medical Aid *****

My wife had a top med. Medical aid and which was latter merged with fedhealth.

in 2019 she was covered where medical aid was deducting money from her account and then she got sick and when she went to see the doctor she was then told that she is not covered because the medical aid was cancelled from January to May hence they have been collecting the money, we have been sent from pillar to post regarding this issue and the refund of the money that was collected when there was no cover and i think that is pure ****************.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply13 Apr 2021, 11:58
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 

Best Wishes

Fedhealth

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply16 Apr 2021, 09:27
Official
Dear Member, detailed feedback has been provided via email.

Best Wishes

Fedhealth