AS
Alan S
1 reviews | Active since Aug 2011
16 Apr 2021, 16:21
Medical Aid *****
On 13 April 2021 Netcare Sunninghill Pharmacy submitted a claim to Fedhealth for an amount of R2003.58. Since I haven't been anywhere near this place since 2016, I notified Fedhealth that this claim is not on my behalf. Today, Samantha Brooks from Fedhealth sent me an email to tell me that it is my problem, not theirs, and I have to resolve this with Netcare. Don't they care about ********** claims being submitted?
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Replies (4)
Fedhealth Medical Scheme's replyOfficial
19 Apr 2021, 08:09Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply19 Apr 2021, 08:09
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
19 Apr 2021, 14:52Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply19 Apr 2021, 14:52
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
19 Apr 2021, 15:07Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply19 Apr 2021, 15:07
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
19 Apr 2021, 15:07Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply19 Apr 2021, 15:07
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth