iC
irene C

1 reviews | Active since Aug 2011

30 Mar 2020, 15:52

MAKING ME GO OUT DURING LOCKDOWN- i am over 70 with asthma

I requested to have my next months script in advance. the script is for chronic medication and life threatening illnesses. After emailing a consultant over 3 days, they flatly refused. was told 1.I can go now to the chemist and ask the chemist to phone Fedhealth, but she doesn't guarantee, when phoned that they will approve the script. this was the whole point of the 3 day convertaion. does she not work for the same company. 2. I can go to the chemist now and ask them to email my script to direct pharmacy in Pretoria, and the register with them. 3. I can out on the date due ( i probably wont have transport and will have to walk) and get my script on the prescribed date The due date when the virus will be at its peak, and I now need to go out during this period, thank to FEDHEALTH. JOB WELL DONE YET AGAIN!!!!!

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply06 Apr 2020, 09:35
Official
Thank you so much for your review we will be in touch shortly.

Best Wishes
The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply07 Apr 2020, 09:55
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Best Wishes
The Fedhealth Online Team