Lies & false promises just to get you to join and then rejects medical care for a 3 year old!!!!!!

<p>Here is my story........</p> <p> </p> <p>Dear Fedhealth</p> <p> </p> <p>Hi, my name is Johnine with membership number ********** 6879</p> <p> </p> <p>I had a friend tell me how good Fedhealth is so I decided to enquire. I started talking to a gentleman named Nadeem from Wellworx to apply for membership.</p> <p> </p> <p> </p> <p>I explained my three year olds condition to Nadeem because I would never have left Keyhealth knowing there was a waiting period for any claims related to her condition as she may need medical care at any stage.</p> <p> </p> <p> </p> <p>Sadly she had a bad seizure on 01/03/17 and had to be rushed to hospital, the hospitalisation was rejected and when I called it was first said because it’s a planned condition…….HOW DO I PLAN FOR MY 3 YEAR TO HAVE A SEIZURE!!!!!!!!!!!!!! Are you absolutely out of your mind! If anything I pray I could take it instead of my baby girl! Then it was said there is a 3 month waiting period but like I explained I was told that is for planned conditions and the savings account and that emergencies are covered as well as her condition! Please pull up the phone records between Nadeem and myself and emails from November please!</p> <p> </p> <p> </p> <p>I then spoke to a “Team Leader” Karin to ask her to pull up the call records as well as emails to confirm, she said she would get back to me which I understand because she needs to get the details first, this was on Thursday. I called her several times on Friday to ask if anything has come up and my calls were ignored with no feedback, a consultant then told me she is unafraid to speak to me yet she didn’t…….very unprofessional (please pull up that call aswell)! She kept avoiding my calls then finally she phoned me late Friday afternoon saying she will get back to me on Monday. It is now Tuesday and still no word from Carin or anyone from Fedhealth. I am in hospital with my sick baby girl trying to get answers from Fedhealth only to be treated like ****! I am sorry but you people have no heart what so ever…….a little girl of 3 that needs medical assistance was rejected due to the *********** staff and brokers!!!!!!!!!!!!</p> <p> </p> <p>How can Fedhealths motto be “FAMILY TAKES CARE OF FAMILY”………Fedhealth has no heart. I regret joining Fedhealth!</p> <p> </p> <p> </p> <p>Please can I get some feedback now! I was MISLED into joining with false promises!!!!!!!!!!!</p> <p> </p> <p>I just cannot believe that a company like Fedhealth would **** a person like this and reject medical care for a small child!!!!!! Really upsetting........words cannot describe how i feel about FEDHEALTH!!!!!!!!!!! </p> <p> </p> <p>Your day will come Fedhealth!!!!!!!!!!!</p> <p> </p> <p> </p>