MS
Mark S
1 reviews | Active since Oct 2012
11 Feb 2015, 08:37
Karin Thompson - Thank You
Hi, <br> <br> I logged a complaint out of sheer frustration. Karin was assigned to the case. Working with Karin was only a pleasure. Karin was courteous, professional and committed. <br> <br> Karin would give time lines for responses which were kept. I was seriously considering moving my family and I to a different provider but Karin has through her excellence restored our faith in Fedhealth. <br> <br> With the matter being resolved and having experienced the shining example of service excellence within Fedhealth all I can now say is Thank You Karin<br> <br>
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Replies (1)Fedhealth Medical Scheme's replyOfficial
11 Feb 2015, 09:49Hello Mark Swift,
Thank you very very much for your kind words. We are very happy to hear that you have had a good experience with regards to Customer Service. Karin is a most valuable member of our team.
Kindest Regards
The Fedhealth Online Team
Thank you very very much for your kind words. We are very happy to hear that you have had a good experience with regards to Customer Service. Karin is a most valuable member of our team.
Kindest Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply11 Feb 2015, 09:49
Official
Hello Mark Swift,
Thank you very very much for your kind words. We are very happy to hear that you have had a good experience with regards to Customer Service. Karin is a most valuable member of our team.
Kindest Regards
The Fedhealth Online Team
Thank you very very much for your kind words. We are very happy to hear that you have had a good experience with regards to Customer Service. Karin is a most valuable member of our team.
Kindest Regards
The Fedhealth Online Team
