Just bad service from day one

Hi, I recently joined Fedhealth, but i have had issues from day one, 1st when i did the application it was discussed that joining date would be 01/05/2018, when i got sms it stated joining date as form 01/06/2018, after numerouas emails back and fourth it eventually was changed to the 01/05/2018, note this only happened today, 10 days after. Now my savings account is showing a R0 balance, when i spoke to call center they say it will only reflect tomorrow? I am not happy and i want this sorted out today!