Instead of reinstating my membership I had to apply for a new membership

<p>Hi Fedhealth</p> <p>When I received a notice of my benefits being terminated, I immediately asked to be reinstated and asked what I owed to get everything sorted out. After completing a form and some time passing by, I was told it was easier to apply for a brand new membership. Now I have to pay penalties and am in a three month waiting period with no cover. I am happy to go back on my original plan as well as pay anything additional to sort this out. I am terrified I might be in an accident or something. Please can you check the email I sent through and help me. See emails 130617QB1TJX - continuation of membership - ********** 0693 [MI ********** 15]</p>