Inconsistent

My husband has had an annual check up with his cardiologist for quite a number of years. As it forms part of his care plan Fedhealth has paid every year from the fund. I would like to know why this year is different? I know Fedhealth only thinks of it's own welfare and not it's members so I shouldn't be surprised that I have to fight, once more to get something done. I reported the partially paid invoice to Fedhealth on the 11th November today is the 19th and no response. Please pay!!!!