TN
Thembinkosi N

1 reviews | Active since Mar 2017

13 Mar 2023, 11:03

***********, worst service award should go to FEDHEALTH

The turnaround time for application leaves a lot to be desired, Does it really take a month for PMB application approval, a MONTH!!! as in 28 days my child is still waiting for approval, if this is not *********** then I don't know what *********** is.

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply13 Mar 2023, 12:26
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth




TN
Thembinkosi N's update15 Mar 2023, 13:25
Reviewer Update
The automated response was all for nothing as no one has contacted me
TN
Thembinkosi N's update16 Mar 2023, 14:27
Reviewer Update
72 Hours later still no response