*********** ******* SERVICE

Utterly shocked that it takes over 5 days to get an authorization code. When you call the agents they are so unprofessional and have no business etiquette. You hold forever to get an answer from someone only to find that they actually cannot even log the authorization correctly. I am the one to suffer due to incompetence. When asked to be put through to management you get the phone put down and not even spoken to. After being asked to call me by one of the agents, I get no call as it is. SHOCKING ABSOLUTLEY SHOCKING!!! Why pay for a service you dont even get.