CS
Carol S

1 reviews | Active since Jul 2009

14 Sept 2020, 12:12

*********** Fedhealth

Lancet have once again submitted an invoice to Fedhealth with correct ICD10 codes which part should be paid out of PMB but Fedhealth keep on rejecting the claim saying the ICD 10 code is incorrect. I even highlighted the ICD code on the invoice for Fedhealth but it is still rejected. Sick of this, any excuse not to pay. Must Lancet change their whole billing system to accommodate Fedhealth - I don't think so!!

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply14 Sept 2020, 12:55
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply08 Oct 2020, 12:16
Official
A consultant has been in contact with you and detailed feedback has been provided.

Best Wishes

Fedhealth