AR
Ayanda R
1 reviews | Active since Oct 2010
13 May 2021, 10:46
INCOMPETENCE OF THE HIGHEST LEVEL
I have been with this company for a few months and I have a headache, It started with them messing up the start date. then now I receive a letter that they have suspended my membership because of none payment. They have been debiting my account for the las 2 months, when i call the call centre i'm told they have 2 bank accounts hence they need to trace the payment. Which means i have no medical aid for their incompetence. RHA!!!
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Replies (2)
Fedhealth Medical Scheme's replyOfficial
13 May 2021, 10:53Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply13 May 2021, 10:53
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
13 May 2021, 11:41Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply13 May 2021, 11:41
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth