incompetants workers.

i just don't understand why I have to resort to hello peter in order to get a quick response from this people! its pathetic! well in the end of march some time (cant recall exactly what date) I send a email regarding a rejected claim that was send through from my gynae. well the scheme that im on said I can have to visit with a specialist but for both claims was rejected WHY? im still trying to find out as I emailed ********** but amazing no one ever gets back to me.

and

not to long ago I send a complain regarding my husbands medical aid yet we send emails to member but I think that email add is just for show as no one ever gets back to you. I requested ryan to contact us but I nothing. fedhealth terminated his medical aid as its their fault and not ours! I requested to join the maxima entry saver I spoke to so many people regarding waiting period and they said no there is no waiting period but why is my husband on a waiting period this is not on! I even attached a picture to member@fedhealth ATT to ryan but not 1 call has been returned im so done with this medical aid.