NS
Nokuthula S

1 reviews | Active since Feb 2026

27 Feb 2026, 18:16

In dstress

I called Fedhealth to ask which hospitals do they cover should in case of emergencies than the lady that assisted me sent me a list of All hospitals covered under the medical scheme I eve have the list and ideally I chose hospital closer to me and my work area only for them now that I booked for hospital authorization they come and say I will have to pay 30% co-payment since the hospital is not on their network whilst I first checked with them to which hospitals do they cover and they emailed me the lists of hospitals and I am unable to pay the 30% co-payment of the hospitalization worse part I took a hospital plan of which according to my understanding it is an unlimited benefit I am honestly in distress as my days are numbered to be due and I'll need the hospital to deliver my child using the same doctor I have been attending for Antenatal check ups to which works in the very same hospital that they now declare to be not part of their network

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply02 Mar 2026, 08:44
Official
Dear Member, Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.  Best wishes,Fedhealth