implausibly bad service

I have sent numerous emails however get no response on them. The medical aid it self was awesome until I cancelled it due to unforeseen circumstances. I cancelled my medical aid in the beginning of MAY 2015. I knew I had savings left as I did not make use of it that often, I was told that I could still use it until my last date of cover which was 30/06/2015. In June I decided to go to the dentist. I told them that I had savings left and want to have some work done on my teeth(cleaning ect.) I received my monthly statement in the beginning of June which advised me that I have a total of R2181.98 savings left , that is the only reason why I went to the dentist. Their is a amount of R589.73 outstanding with my dentist and I do not take responsibility for this as I was told I have savings (more than enough for the minor things I had done). I want this amount paid to the dentist as I was mislead. If my statement beginning f June did not show that amount I would not have gone.<br> Name:Therzanne Roestorff<br> ID Number:***<br> Medical aid number:***<br> <br> Please provide feedback ASAP<br> <br>