If you want to see GP or Specialist they don't help!

My recent experience with this medical aid has been frustrating due to excessive red tape and a lack of transparency. Their app initially indicated that I qualified for unlimited GP visits after reaching the threshold, a few months later, they began declining claims, citing a "system error" and claiming I had not actually met the threshold.

Furthermore, nothing seems to be covered despite my chronic conditions, and dealing with claims has been a hassle. Even when their errors are clearly the cause, they don’t take responsibility, making the process unnecessarily difficult and time-consuming. Overall, my experience has been quite disappointing.