CJ
CONRAD J
1 reviews | Active since Dec 2009
11 Jan 2016, 16:18
I received a quote and now the debit is way more
I contacted Fedhealth in December, they gave me a quote of R1500 for a hospital plan for both me and my wife, wich suited me, I accepted it and asked for the terms and conditions to be emailed to me so I could go through it. A month late still no emails and I calles 2ce today and they keep saying the will email but nothing, so I asked what my installment is and they say R2060. How do they quote me R1500 and bill me R2060? I will not pay this as I agreed to R1500 as our recorded agreement stated. Please fix it as I will not cansel my either. Conrad Jonk I'd ***. Go through our recorded contract and fix my installment please.
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Replies (1)Fedhealth Medical Scheme's replyOfficial
12 Jan 2016, 11:11Hello conrad9,
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply12 Jan 2016, 11:11
Official
Hello conrad9,
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
