CJ
CONRAD J

1 reviews | Active since Dec 2009

11 Jan 2016, 16:18

I received a quote and now the debit is way more

I contacted Fedhealth in December, they gave me a quote of R1500 for a hospital plan for both me and my wife, wich suited me, I accepted it and asked for the terms and conditions to be emailed to me so I could go through it. A month late still no emails and I calles 2ce today and they keep saying the will email but nothing, so I asked what my installment is and they say R2060. How do they quote me R1500 and bill me R2060? I will not pay this as I agreed to R1500 as our recorded agreement stated. Please fix it as I will not cansel my either. Conrad Jonk I'd ***. Go through our recorded contract and fix my installment please.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Jan 2016, 11:11
Official
Hello conrad9,

Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.

Kind Regards
The Fedhealth Online Team