Vvdb
Vannah van den berg

1 reviews | Active since Jul 2010

21 Oct 2015, 10:34

I have an eye condition that will render me blind

On the 11/03/2015 i found out i have keratoconus in both my eyes, a disease that cause double/ghost vision, i found this out at the optometrist when trying to get new specs, i saw a specialist who recommend i have cross linking done, as i can barely see from my left eye, with this my right eye over compensates and is in the early stages of keratoconus as well, they sent for approval and i was told it was declined (a first ever for that specialist's office) My eye sight is deteriorating by the day, i cant get new specs or contacts because they don't work so it would be pointless, i suffer from frequent headaches so bad that im booked off for days because i work on a PC with numbers daily. My question is how does Fedhealth reject a procedure that would stop it from deteriorating so i could get specially made specs or contacts?? The procedure cost R8000 per eye... I pay R4000+ on medical aid a month but they wont stop me from loosing my vision, i have tried to raise the money in the last couple of months but have been unsuccessful. How can i pay R16000 in medical aid in 4 months but i cant get treatment. i must overall im happy with FH but very disappointed by this experience

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply21 Oct 2015, 11:14
Official
Hello vannah101,

Thank you for your comment, and for letting us know you're unhappy with the service you have received. Please allow us some time to investigate, one of our consultants will be in touch shortly!

Kind regards
The Fedhealth Online Team