wW
wmpruis W

1 reviews | Active since Aug 2016

13 Feb 2017, 11:18

I HATE fedhealth, moved my entire family over and NO COVER.

<p>Hi,</p> <p>I wish to log a complaint about the waiting period on my medical Aid.</p> <p>I cannot express my HATE for fedhealth at the moment via email and how I am being *****ed over financially.</p> <p>I regret moving my entire family over to my medical aid, if I new there was going to be a 3 month waiting period. I could have just kept them on the medical aid they are on.</p> <p>Apart from paying the bills manually, I had to pay a MASSIVE premium only to be not covered when I needed a medical aid. I could have just not have a policy with you and paid it manually anyways.</p> <p>The sad thing is that they were on a medical aid at Discovery and would have been covered for these expenses.</p> <p>I am not a fan of Fedhealth anymore and will advise anyone to remain with Discovery.</p> <p>On top of that I was not informed of any waiting periods to be app****, I would have not moved over.</p> <p>If you cannot resolve my issue I have no option than to cancel my medical aid with you and we all move back where my wife and kids did not have a waiting period and where we would not have been *****ed over by you financially.</p> <p> </p>

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply13 Feb 2017, 11:43
Official

Thank you for your comment. A consultant will be in touch as soon as we have done some investigating with regards to your query.

Kind Regards
The Fedhealth Online Team

wW
wmpruis W's update15 Feb 2017, 12:46
Reviewer Update

I see my Medical aid with you is cancelled without resolving this issue.

I also notice the benefit termination date is after the start date. I want the refund of my premiums.