RS
Rozlind S
1 reviews | Active since Oct 2020
26 Nov 2020, 12:35
I HATE FEDHEALTH
TERRIBLE TERRIBLE SERVICE. I CANNIT BELIEVE THAT ONE COMPANY CAN BE COMPLETELY AND UTTERLY USELESS WITH SOMETHING SO SIMPLE. I HAVE BEEN WAITING 3 WEEKS FOR A REFUND. I PAID INTO THERE ACCOUNT AND THEN THEY DEBITED MY ACCOUNT AGAIN. SO WE REQUESTED FOR A REDUND AND 3 WEEKS LATER I AM STILL WAITING. NIW I PBINE THEM AND GET TO THE CALL CENTRE. THEY KEEP ME ON HOLD FOR 10 MINUTES WITHOUT AN ANSWER. I WOULD HATE TO KNOW HOW LONG IT WILL TAKE FOR THEM TO SEND AN AMBULANCE OR APPROVE AN EMERGENCY OPERATION. I HATE THUS MEDICAL AID AND I WANT MY MONEY BACK. I WILL NIT STOP UNTIL I HAVE MY MINEY BACK. I WILL POST ON HELLO PETER EVERY DAY ABOUT THE TERRIBLE SERVICE.
Helpful (0)
Replies (3)0
Replies (3)Fedhealth Medical Scheme's replyOfficial
26 Nov 2020, 12:40Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply26 Nov 2020, 12:40
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Best Wishes
Fedhealth
RS
Rozlind S's updateReviewer Update
26 Nov 2020, 13:05NOW HOW LONG WILL THIANITHER 3 WEEKS. S TAKE.
RS
Rozlind S's update26 Nov 2020, 13:05
Reviewer Update
NOW HOW LONG WILL THIANITHER 3 WEEKS. S TAKE.
Fedhealth Medical Scheme's replyOfficial
26 Nov 2020, 15:44A consultant has been in contact with you and detailed feedback has been provided.
Best WishesThe Fedhealth Online Team
Best WishesThe Fedhealth Online Team
Fedhealth Medical Scheme's reply26 Nov 2020, 15:44
Official
A consultant has been in contact with you and detailed feedback has been provided.
Best WishesThe Fedhealth Online Team
Best WishesThe Fedhealth Online Team
